This privacy policy explains how Webtales IT Solutions Pvt. Ltd. (“Webtales”, “we”, “us”) collects, classifies, uses, discloses and protects the personal and non-personal information of visitors to thewebtales.com (the “Website”). By using the Website you agree to the practices described here.
Information we collect
Information you give us. When you submit an enquiry, request an audit or contact us, we collect the details you provide: typically your name, email address, phone number, company, website and the content of your message. Providing this information is voluntary; without it we cannot respond to you.
Information collected automatically. Like most websites we collect technical data through cookies and analytics tools: pages visited, referring site, device and browser type, approximate location derived from IP address, and the date and time of each visit. See our cookie policy for details.
How we use it
All personal information you provide is used only:
- For facilitating your access to the Website.
- For responding to your queries or fulfilling your requests regarding our products and services.
- For providing you with information about the products and services available.
- For updating you with news and offers from Webtales, where you have agreed to receive them.
- For sending important information about the Website, such as changes to these terms or our policies.
- For sending marketing communications and market surveys that may be of interest to you, from which you may unsubscribe at any time.
- To resolve your queries and problems relating to the Website, including technical ones.
- For administering the Website in a proper and professional manner.
- For conducting internal reviews and data analysis for the Website.
- For gaining your feedback on improving the content, advertising and overall service.
- For protecting the integrity of the Website.
- For responding to judicial process and furnishing required information to law enforcement, or assisting investigations relating to public safety.
Sharing
We do not sell personal information. We share it only with service providers who process it on our behalf (hosting, email, analytics, CRM), with professional advisers and affiliated companies where needed to serve you, and where required by law. Each recipient is bound to use the information only for the purpose we specify.
Retention and security
Enquiry data is retained for as long as needed to respond and, if you become a client, for the duration of our relationship and any period required by law. Enquiry records held on the Website are automatically deleted after twelve months. We use reasonable technical and organisational measures, including HTTPS, access controls and vetted providers, to protect your information.
Your rights
You may ask us to access, correct or delete the personal information we hold about you, or to stop marketing communications, by writing to jeevan@thewebtales.com. We respond within 30 days.
Children
The Website is directed at businesses and adults. We do not knowingly collect information from anyone under 18.
Changes
We may update this policy from time to time. The date below shows when it was last revised.
Last updated: 23 September 2026. Webtales IT Solutions Pvt. Ltd., J-106, Tower No. 7, International Technology Center, Sector 11, CBD Belapur, Navi Mumbai 400614, India.