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Social Media Management · India
Social Media Management Services
Social media management for brands in Navi Mumbai, Mumbai, Delhi, Bangalore and India: strategy, content, creative, community and paid social on Instagram, Facebook, LinkedIn and YouTube, run against business goals.
- 14+ years average team experience
- Certified by Google, HubSpot and LinkedIn
- Marketing and technology under one roof
- KPI-based delivery, reported monthly
- Head office in Navi Mumbai, serving all of India
14+Years avg. experience
100+Brands served
35+Certifications
2Offices: Navi Mumbai & Kolkata
Social media that does a job for the business: strategy, content, creative, community and paid social on Instagram, Facebook, LinkedIn and YouTube, run against reach, engagement and leads rather than likes.
Most company pages post product announcements to an audience of employees and get nothing back. The brands that win on social treat it as a publishing and relationship channel: a clear point of view, consistent creative, replies that arrive fast, and paid amplification of what earns attention. That takes a team, and it takes time most businesses do not have. We provide both.
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What our social media management includes
Strategy and content calendar
Platforms chosen for where your buyers actually are, content pillars agreed with you, and a monthly calendar produced, approved and published on time.
Creative and copy
Static, carousel, Reels and Shorts produced by our in-house design and video teams, in your brand voice, with Hindi or regional versions where they matter.
Community management
Comments, DMs and reviews answered within agreed hours, escalation rules for complaints, and a tone guide so every reply sounds like you.
Paid social
Meta, LinkedIn and YouTube campaigns for reach, engagement and leads, managed alongside organic so the two reinforce each other. See performance marketing.
LinkedIn and founder-led content
For B2B brands, company page strategy and leadership content that builds category authority. See LinkedIn marketing.
Influencer and UGC
Micro-creators and customers briefed and managed, with rights, disclosure and measurement handled properly.
Video production
Reels, Shorts and testimonial video produced in monthly batches by our video team, cut for each platform.
Reporting
Follower growth, reach, engagement, profile visits, website clicks, leads and revenue influenced, monthly, in plain language, with what we are changing next.
In practice
Every item above ships in fortnightly cycles
A named lead, a shared task board and a monthly report against the KPIs we agreed. Nothing waits on another vendor because design, development and QA sit with us.
Ask how it would run for you03
How we work
- Audit. Your channels, your competitors and the conversations already happening in your category.
What to expect: a written review within two weeks with the gaps ranked by impact. - Strategy. Platforms, content pillars, voice, posting rhythm and a measurement plan, agreed with you before anything is produced.
What to expect: a plan you could hand to any team, including your own. - Production and publishing. A monthly calendar produced, approved and published, with community management every working day.
What to expect: consistent, on-brand output from the first month. - Amplify and report. Paid amplification of what earns engagement, and a monthly report against the KPIs we agreed.
What to expect: reach and engagement in weeks; leads and pipeline influence over three to six months.
Want this done for your business?
Free audit, honest scoping, no obligation.
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Who we work with
We have worked with clients of all sizes across the world, from established enterprises and full-fledged organizations to ambitious startups and emerging brands.
We help businesses across a wide range of industries build their digital presence, strengthen their online visibility, and drive meaningful business growth.
Our experience spans e-commerce and D2C brands, SaaS and technology companies, healthcare providers, education businesses, professional services, manufacturing and B2B organizations, FMCG and consumer durables, hospitality businesses, and startups preparing for launch or looking to scale.
Let’s talk about your business, your digital goals, and how we can create meaningful value for your brand online.
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Social media management by location
We maintain dedicated pages for India, Mumbai, Navi Mumbai, Delhi and Bangalore. Related: digital marketing, design and graphics, video production.
How we compare
What you get from Webtales against what most agencies in this category actually deliver.
| What matters | Typical agency | Webtales |
|---|---|---|
| Who does the work | Junior executives, senior people on the pitch | Senior team, 14 years average experience |
| Technical implementation | A list of recommendations for your developer | Built in-house by our WordPress and Rails teams |
| Reporting | Impressions, clicks, rankings | Leads, cost per lead, revenue by channel |
| Pricing | Percentage of spend, hidden extras | Flat fees agreed up front |
| AI search | Not on the roadmap | GEO and AEO built into every SEO engagement |
| Ownership | Agency-owned accounts and assets | You own every account, file and login |
Ways to work with us
Pick the shape that fits where you are. Every option starts with a free audit.
Audit
A one-off, in-depth review with a prioritised action plan you can execute yourself or with us.
- Written report and roadmap
- Walkthrough call
- No ongoing commitment
Monthly retainer
Ongoing delivery in fortnightly cycles with a named lead and monthly reporting. The choice for most clients.
- Dedicated team
- Fortnightly sprints
- Monthly KPI report
- Flat fee, cancel with notice
Project
Fixed scope, fixed price, fixed timeline. For launches, rebuilds and campaigns with a clear end.
- Milestone billing
- Defined deliverables
- Handover and documentation
Every idea is worth exploring. Every problem is a new opportunity. Every solution is a fresh beginning.The Webtales operating principle, since 2021
Social Media Management by location
Search behaviour, competition and buyer expectations differ by city. Each page is written for its market.
Other services in India
If you are already talking to us about social media management, these often come up next for India clients.
Related services
Most clients start with one service and add the next once the numbers justify it. These are the ones our clients most often pair with social media management.
From the blog
Practical reading on social media management from the team.
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Free audit, honest scoping.Get a proposal
Frequently asked questions
What does social media management include?
Strategy and a monthly content calendar, creative and copy produced in-house, daily community management, paid social campaigns, influencer and user-generated content programmes, and monthly reporting on reach, engagement, leads and revenue influenced.
Which platforms should my business be on?
The ones your buyers use. Consumer brands usually lead with Instagram and Facebook, B2B with LinkedIn, and video-heavy categories with YouTube. We recommend two or three run well rather than every platform run badly.
How much does social media management cost?
Retainers depend on platforms, posting frequency and whether paid social and video production are included. We scope after a free audit of your current channels and tell you what we would do first and why.
Do you create the content or do we?
We do the heavy lifting: strategy, copy, design, video and scheduling. You review and approve a monthly calendar before anything publishes, and we ask you only for the raw material only you have, like product news and behind-the-scenes moments.
How do you measure social media results?
Beyond followers and likes: reach, saves and shares, profile visits, website clicks, leads and revenue influenced, tracked through UTM links and your CRM, reported monthly against the KPIs we agreed.
Can you handle replies and complaints?
Yes. Community management with agreed response hours, a tone guide so replies sound like your brand, and escalation rules so complaints reach the right person on your side quickly.
Let's get started
Tell us what you are trying to grow. We will come back with an honest view of what it takes, and what it costs.