This role is closed
We are no longer accepting applications for this position. The description below is kept online for reference only.
Webtales IT Solutions is looking for a detail-oriented and enthusiastic Marketplace Management Intern in Navi Mumbai who is eager to build a career in eCommerce operations, marketplace management, and digital marketing. This internship is ideal for fresh graduates who want hands-on experience in managing online marketplace platforms, product listings, and promotional campaigns. As a Marketplace Intern, you will assist in managing day-to-day marketplace operations, analyzing performance metrics, and improving product visibility and customer experience. This role provides practical exposure to real-world eCommerce operations and an opportunity to learn industry best practices.
What you will do
- Manage day-to-day marketplace operations, including product listings, catalog updates, product placements, and performance monitoring across eCommerce platforms
- Create, update, and optimize product listings and descriptions to improve product visibility and customer experience
- Ensure accuracy of product information, maintain updated inventory status, and remove out-of-stock products promptly
- Execute promotional campaigns, merchandising activities, and marketplace marketing initiatives in coordination with internal teams
- Monitor marketplace performance, analyze weekly and monthly sales trends, offer code performance, and prepare detailed sales and analytics reports for business decision-making
- Perform reconciliation of marketplace listings, inventory, and operational data to maintain accuracy and efficiency
- Address customer queries and ensure timely resolution of issues to maintain high customer satisfaction
- Collaborate with marketing and operations teams for smooth campaign execution and marketplace growth strategies
- Track marketplace trends, identify optimization opportunities, and suggest strategies to improve sales and operational performance
- Support overall marketplace platform management while gaining hands-on experience in eCommerce and digital marketplace operations
What we are looking for
- Bachelor’s degree in Marketing, Business Administration, or related field
- Good knowledge of Microsoft Excel and data analysis
- Basic understanding of eCommerce or digital marketing (preferred)
- Strong analytical and problem-solving skills
- Good written and verbal communication skills
- Attention to detail and ability to manage multiple tasks
- Self-motivated and eager to learn in a fast-paced environment